Service Providers
We use the categories of provider below to operate MetricsPro. Each processes data only to perform its function, under contractual confidentiality and security obligations. This is the list referred to in our Privacy Policy.
Why categories rather than company names. Publishing a confirmed list of the vendors a company depends on does not make its customers safer. What it reliably does is help someone impersonate one of those vendors in a phishing attempt aimed at us or at you. So we publish what each provider category does and what data it touches — the part that actually matters to you — and give the specific names, with whatever detail your due diligence needs, on request. We also name them in any data processing addendum we sign.
| Category | What it does for us | Data it may process | Processing location |
|---|---|---|---|
| Cloud database, authentication and file storage | The primary system of record behind the platform. | All Customer Data, account and authentication records. | United States |
| Application hosting | Runs the application and its programming interface. | All Customer Data, in transit and in processing. | United States |
| Web hosting and content delivery | Serves the web application and this website. | Request metadata and server logs, including visitor IP addresses. No database storage. | United States / global edge |
| Transactional email delivery | Delivers reports, alerts and account messages. | Recipient name and email address, message content. | United States |
| Business messaging | Delivers opt-in business notifications to a mobile number. | Recipient mobile number, message content. | United States / global |
| AI summarization | Powers AI-assisted summaries of a customer’s own figures, where that customer enables them. | Only the figures included in the requested summary. | United States |
| Reviews and authorized integrations | Connects the third-party accounts a customer chooses to link. | Store listing data, review content, authorization tokens. | United States / global |
Asking for the names
Customers, prospective customers and their advisors can have the full named list, with each provider’s role and processing location, by writing to sales@itsolutionsli.com. No agreement is required for us to answer that.
Changes to this list
We may add or replace a provider as the platform changes. We will update this page and, where a customer agreement requires advance notice of a new subprocessor, give that notice before the new provider begins processing. To join that notification list, or to object where your agreement gives you that right, write to sales@itsolutionsli.com.